Before submitting an electronic application to the State
Customs Committee, please read the following rules:
1.Electronic applications
submitted through the official internet website of the State Customs Committee
are received by the relevant structural subdivisions of the State Customs
Committee, are registered and considered according to the Law of the Republic
of Azerbaijan "On rules of considering citizens' queries" No 1308-IVQ
dated 30 September 2015, as well as the Decree of the President of the Republic of
Azerbaijan "On rules of documentation concerning citizens' appeals at
government or municipal bodies, at legal entities and budget-funded
organizations, which are owned by state or municipalities and whose control
package of stakes (assets) is owned by state or municipality" No 950 dated 23 June 2016.
2.More
information is available on the State Customs Committee's official website. As
you fully understand the capabilities of the Web site, you will find the
answers to the questions that interest you. For this reason, the questions
contained in the web site and same repeated appeals will not be considered.
3.You
must first contact the heads of the relevant departments of the State Customs
Committee about your problems. If your problem are not solved, in this case you
can apply to the Chairman of the State Customs Committee.
At the time of application to the Chairman of the SCC
please indicate whom you addressed before and send the reply received from that
person. Otherwise your question will not be answered and considered.
4.Before
writing the application text, it is important that the intended form is
properly filled out.
5.The
text must be entered in the alphabet of the language it is written in.
Rules of using fonts and punctuation marks must be observed, the text must not
be written entirely in upper or lower case, and must be divided into sentences.
6.The
text must be written clearly and fluently.
7.Rules
of ethics must be observed. The query will not be answered if it contains
impolite phrases or the information submitted is not accurate (or if the author
does not provide accurate information about himself / herself).
8.Due
to particularities of processing large information traffic, please take the
following into consideration:
·The
time for submitting a query from one source is limited by one to five
minutes depending on the busyness of the server;
·The
electronic query must not contain attachments. Attached files will
be accepted when considering your application.